Terms of Service
Last Updated: May 27, 2024
Welcome to The Pic Fix Terms of Service. Please read our Terms and Conditions of Use (“Terms”) carefully because they affect your legal rights, including an agreement to resolve any disputes that may arise between us.
1. Introduction
Thank you for choosing The Pic Fix for your editing needs. (“The Pic Fix”, “we”, “us”, “our”). By visiting, using, or engaging with our website (“thepicfix.com”) and services, you (“you”, “client”) are entering into a binding agreement with The Pic Fix.
You acknowledge that you have read and understood the Terms and agree to be bound by them.
Please read the Terms carefully. They cover important information about The Pic Fix’s services provided to you and any charges, taxes, and fees we may bill you for our services.
In order to use our service and access the content, you need to (1) be 18 or older, or be 13 or older and have your parent or guardian’s consent to the agreements; (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws; and (3) resident in a country where our site is available. You also ensure that any registration information that you submit to The Pic Fix is true, accurate, and complete, and you agree to keep it that way at all times.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised terms on our website, along with the date of the last modification. By continuing to access or use our services after such revisions are made, you agree to be bound by the updated Terms of Service. It is your responsibility to review these terms periodically for any changes.
3. Payment
Payment for our services is to be made after the delivery and approval of watermarked preview images. Upon payment, the final, unwatermarked edited images will be sent to you.
4. Watermark Removal
Any attempt to remove watermarks without proper authorization is illegal. Unauthorized removal of watermarks from images edited by us is strictly prohibited. If we suspect that a watermark has been removed without payment for the edits, we may pursue legal recourse.
5. Promotions
5.1 Free Trial Offer
Our free trial offer is limited to one per person. Additionally, while we strive to accommodate all editing requests, a free edit is not guaranteed. If the requested edit is deemed too complex for the free trial offer, we reserve the right to decline the request. Similarly, if we suspect that a user is attempting to obtain more than the allowed one free edit per person, we may refuse the edit. These conditions ensure fair usage of our promotional offers and help us maintain the integrity of our services.
5.2 Coupon Codes
Coupon codes provided by The Pic Fix are intended for single-use, unless otherwise specified. They may have expiration dates and usage restrictions, and may not be able to be combined with other offers.
Coupon codes that are sent to you are intended for your personal use only and should not be shared with others.
We reserve the right to deny any discounts or promotions for any reason, ensuring that our offers are used appropriately and in accordance with our terms and conditions.
5.3 Promotional Stacking
Promotions and discounts offered by The Pic Fix cannot be stacked or combined with other promotions on a single order.
6. Quote Estimates
Quoted prices are approximations and subject to change based on factors such as editing complexity, unforeseen challenges, extended timelines, or additional client requests.
7. Image Storage
After completing the payment process and receiving the unwatermarked copy of your images, clients are responsible for downloading and storing their files. We retain client images for a period of one week following delivery. Should clients require image reissuance beyond this timeframe, a service fee may be applicable for re-editing or processing.
8. Revisions
Revisions requested beyond the scope of the initial editing request may be subject to additional charges.
9. Satisfaction Guarantee
Our satisfaction guarantee ensures that we will continue editing your images until you are satisfied with the results. However, please note that there may be instances where we are unable to fulfill specific requests due to technical limitations or feasibility constraints. Additional fees may apply for work beyond a reasonable level of editing from the initial request.
10. Image Ownership
All rights to the original and edited images belong and remain to the client, unless otherwise specified. We retain no ownership or licensing rights to your images. Clients are free to use, reproduce, and distribute the images as they see fit, without any obligations to us.
11. Disclaimer and Limitation of Liability
While we strive to provide accurate and high-quality editing services, The Pic Fix cannot guarantee the absolute accuracy or error-free nature of the edited images. Clients acknowledge that edited images may contain minor inaccuracies or errors, and agree to use them at their own discretion. The Pic Fix shall not be held liable for any damages, losses, or consequences arising from the use of edited images, especially in commercial or business contexts. Clients are encouraged to review and verify edited images before using them for critical or sensitive purposes. It is the client’s responsibility to ensure the accuracy and suitability of the edited images for their intended use.
12. Contact
If you have any questions about these Terms or our services, please contact us or send us an email at info@thepicfix.com.